Returns Policy – Dynafit

Welcome to the Dynafit Returns Page! We understand that sometimes items may not meet your expectations, and we’re here to make the returns process as smooth as possible for you.

Our Returns Policy:

  1. 30-Day Return Window: You have up to 30 days from the date of delivery to initiate a return for most items purchased from Dynafit.
  2. Unused and Unworn Condition: To be eligible for a return, items must be unused, unworn, and in the same condition as when you received them. They must also be returned in their original packaging with any tags still attached.
  3. Exclusions: Some items, such as personalized or customized products, are not eligible for return unless they are defective or damaged upon arrival.

Initiating a Return:

To initiate a return, simply follow these steps:

  1. Log in to your Dynafit account.
  2. Navigate to the “My Orders” section.
  3. Select the order containing the item you wish to return.
  4. Click on the “Return Items” option and follow the instructions provided.

Return Shipping:

Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect due to an error on our part. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Refunds:

Once we receive and inspect your return, we’ll issue a refund to your original payment method within a reasonable timeframe. Please note that it may take some time for the refund to reflect in your account, depending on your bank or payment provider.

Contact Us:

If you have any questions or need assistance with the returns process, please don’t hesitate to contact our friendly customer service team. We’re here to help make your Dynafit shopping experience exceptional, from start to finish.

Thank you for choosing Dynafit!