VISIT OUR NEW
STORE IN LAHORE

House No 78, Street 12, Siddique Colony, Ravi Road, Lahore

Phone: +92 3193815460

Email: info@dynafit.pk

Email: support@dynafit.pk

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the same product that you see in the picture when you place an order with Dynafit. We take great care to ensure that the images accurately represent our products. However, please note that minor variations in color or design may occur due to factors such as lighting or screen resolution. If you have any concerns about the product you receive, our customer service team is here to assist you.

Where can I view my sales receipt?

You can view your sales receipt by logging into your Dynafit account and accessing your order history. From there, you can download and print your receipts for your records.

How can I return an item?

To return an item to Dynafit, please follow these steps:

  1. Log in to your Dynafit account.
  2. Navigate to the "My Orders" section.
  3. Select the order containing the item you wish to return.
  4. Click on the "Return Items" option.
  5. Follow the instructions to complete the return process, including providing reasons for the return and selecting a return method.
  6. Once your return request is approved, you'll receive further instructions on how to ship the item back to us.

If you encounter any issues or need assistance with the return process, please contact our customer service team for support. The number is 0319-3815460

Will you restock items indicated as “out of stock?”

We strive to restock popular items as quickly as possible. However, availability depends on factors like demand and production schedules. We recommend signing up for notifications on the product page to receive alerts when the item is back in stock. Additionally, feel free to contact our customer service team for more information on restocking timelines or alternative options.

Where can I ship my order?

We offer shipping to various locations worldwide. During the checkout process on our website, you'll be prompted to enter your shipping address. You can ship your order to any valid address within our shipping regions. If you have specific questions about shipping to a particular location, please reach out to our customer service team for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS